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Edmunds Daily has an excellent article on the topic. It makes several key points:
* Most dealerships are willing to "deliver" the new car you want to buy.
* It's best to push for the delivery just before you agree to the deal.
* When the car is delivered you completely avoid the finance and insurance office (F&I), which is where many car buying mistakes are made.
* Instead of sitting in a little room and being pressured to buy extended warranties, paint protection packages and other high priced items and services, the contracts arrive with the car. There is no chance to add any extras.
* Contracts are being brought by a porter or other non-salesman type. All they want is your signature, a check and proof of insurance.
* If you pick up the car at the dealership, they won't print the contracts until you get there. The wait just to get into F&I can be an hour and the process can last an hour or longer.
If you like to read about cars, I highly encourage you to check out Edmunds Daily. The full Edmunds "Savvy Shopper" article can be found here.
1 comment:
Although a novel idea, most customers today don't have the luxury of writing a check and hand it to the "lot porter" who delivers the car and the paperwork. What harebrained dealership would be foolish enough to send a lot porter with sensitive docs to secure the sale and explain the paperwork the customer is signing?
Although the F&I part of the car deal may be a pain to some folks, I think if the dealership has the right F&I person in place it can turn the process less burdensome. Even though F&I is a profit center and no one should be pressured into buying anything, the dealership has the responsability to show what is available how each product will benefit them. If you don't show the cusomer whats available you're leaving yourself open to trouble. The last thing a dealership wants is a customer bringing a lawsuit to the dealer because they were not offered GAP. Will every customer buy a warranty? Of course not.
Having vehicles delivered sounds like a great plan. However, it leaves the dealer exposed in to many ways that it just isn't worth it.
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